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I don’t have a key, how do I find my key code?
What does a FOB/Remote do?
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Your Name
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Your Email
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Phone*
Subject
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Type
General Inquiry
Order In Progress
Past Order
Subtype
Price Check
Price Check
How to order
How to order
Can’t find my address
Can’t find my address
Can’t find the product I need
Can’t find the product I need
Other
Other
Subtype
Check/Change shipping address
Check/Change shipping address
Supply additional information
Supply additional information
Request cancellation & refund
Request cancellation & refund
Order Update
Order Update
Subtype
Fob/Remote not working
Fob/Remote not working
Missing item from delivery
Missing item from delivery
Key not working
Key not working
Order Ref
Is the number stamped on it the same as your older key?
Yes
No
Does the key go into the lock?
Yes
No
is this a Fob or Remote?
Fob
Remote
Is it allowing access to some parts of the building but not others?
Yes
No
Does it look the same as our old device?
Yes
No
Does device beep when pressed on reader?
Yes
No
Description
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